Welcome to Wooden Roots.  Home of authentic, high quality hand made West African drums and percussion instruments. All drums are unique and have been hand picked by Wooden Roots for their professional quality and trueness. Each drum has been selected for the player in mind. From beginner to expert, Wooden Roots can cater to both your skill requirements and budgetary needs.  Wooden Roots creates peace of mind in selecting your authentic quality instrument.

Please browse over our current inventory. If you would like more information or would like to place an order please contact us.

Thanks and happy drumming!

Marcus Brown - Wooden Roots

Email:
Phone: 818.481.8884

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Shipping Information

Orders via the website or phone
Orders placed via the Wooden Roots website currently only ship to continental U.S. locations, including Alaska and Hawaii. International orders are handled case by case. For international orders please contact us prior to your order for an exact shipping quote.

Wooden Roots Shipping and Other Information

Continental US orders
(We use the most cost effective and efficient way to ship all packages).

Standard shipping:
We use the services of the United States Postal Service (USPS) and the United Parcel Service (UPS). For our standard shipping services, we preferably use UPS Ground, USPS Parcel Post, USPS First-Class Mail & USPS Priority Mail. USPS will be used for all orders shipped to Hawaii and Alaska, unless you state otherwise at point of order. For most Continental U.S. drum orders, we will use UPS Ground. Shipping times for all standard orders are 2 – 10 business days. UPS requires a physical address to deliver all packages to. Please do not use the UPS shipping option if you only have a P.O. Box address as UPS will not deliver packages to P.O. Box addresses.

Rush orders:
We can ship Next Day Air, 2nd Day Air & 3rd Day Air only when it's absolutely necessary. Please contact us to make arrangements. (Additional charges may apply).

International orders:
We exclusively ship with USPS Priority Mail International (PMI) for all international orders (excluding Canada, UPS is optional). Please contact us directly prior to placing your order for an exact shipping quote. International shipping times may vary due to the customs in your country. Generally, shipped packages will take 6 to 10 days for delivery and sometimes customs in the receiving country may hold your package longer. Please be advised that Wooden Roots is not liable for any delays or shipping issues that can arise in the respective “ship to” country. Insurance and tracking to international countries is available for a small nominal charge that can be discussed at the time of order.

Processing and handling:
All items are generally shipped 1 – 2 business days after your order and payment has been cleared and processed. All customers are notified of shipping via an email that includes tracking number(s).

Wooden Roots Customer Satisfaction Guarantee:
If you’re not completely satisfied with your purchase, you may return your item(s) (in it’s/their original condition) to Wooden Roots within 7 days for a full refund. (Minus a 25% restocking fee - See "Wooden Roots Return Policy" below). Restocking fee does not apply to authorized exchanges. In order for you to receive the full refund on drums and other instruments, they must not have any visible signs of use or wear, and must not be damaged. All returns that involve natural products (i.e. broken skins, cracked wood, etc.) are handled on a case by case basis, as these are materials that are subject to the elements and must be recognized as such by the buyer.  How your refund is handled is up to you, it can be a credit towards another product, or a credit can be issued to the original charge card/payment method.  This will be processed as quickly as possible, however it does NOT include shipping back to us or back to you if another drum or item is purchased. If you fail to contact us within 15 days of delivery you will not be eligible for the satisfaction guarantee refund.

Wooden Roots Return Policy:
By purchasing from Wooden Roots you agree to the following terms:

There will be a 25% restocking fee for all returned items. Restocking fee does not apply to authorized exchanges.

All purchases made from this website - as well as any orders made via phone - are granted a fifteen (15) day approval period from the date received. If you decide not to keep the merchandise, you may ship it back to our warehouse in the original packaging. When we receive the item in its original condition, we will refund the amount of the purchase, less the 25% re-stocking fee. The customer is responsible for all shipping fees to and from our warehouse.

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